Shatterproof Create Your Own Fundraiser
Is there a fee to create a fundraiser?
No. Creating an individual campaign is free and open to anyone, anywhere! We do encourage making a first-time donation to yourself to get your fundraising underway. You can also ask friends and family to match your donation!
Are there any fundraising minimums?
No. It’s up to you to come up with your own goals when you create your own fundraiser. We suggest starting with a goal of $500 and then share your fundraising with friends and family. You may be surprised how quickly you meet and exceed your initial goal.
How much time do I have to commit to this?
It’s completely up to you! Most participants spend an hour or two updating their campaign webpage with photos and stories, sending emails to friends and family, and posting updates on social media. Hosting an event may take up more time but Shatterproof can provide you with guides and best practices to help you make a plan.
Can I use the Shatterproof logo on my materials?
Yes. Please email support@shatterproof.org for any resources you may need in getting your fundraiser up and running.
I want to participate in a local athletic event or race and it is not affiliated with Shatterproof. Can I fundraise on behalf of Shatterproof?
Yes! Create Your Own Fundraiser is a great way to participate in an organized fitness or endurance event while raising money for our mission. Grab some friends and join a local 5K or go the distance with a marathon or triathlon. Cyclist can participate in local rides or indoor spin-a-thons. Into yoga or cross fit? You can also work with your local gym to donate a fitness class. If you'd like to plan a larger event that requires registration, please contact support@shatterproof.org to see how we can provide help.
I would like to start an event that require ticketing or registration. Can Shatterproof help?
In most cases your fundraising page is versatile enough to manage your fundraising event, however if you feel your event requires online ticketing or registration, please contact support@shatterproof.org to see how we may be able to support you. Please include any event details you have available.
What is Shatterproof's Tax ID number?
A Tax ID number identifies Shatterproof as a 501(c)(3) non-profit Organization. The Shatterproof Tax ID number is #45-4619712.
Where should I mail donation checks?
All donations should be mailed to:
Shatterproof
101 Merritt 7 Corporate Park, 1st Floor
Norwalk, CT 06851.
Who should I make my check out to?
Please make all checks payable to: Shatterproof. Please make sure that in the memo it says Shatterproof: Create Your Own Fundraiser and who the donations should be credited to.
How quickly can I expect an online donation to post to a participant's fundraising account?
Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.
Are donations tax-deductible?
All monetary donations are tax-deductible to the extent allowed by law.
Do all donors who mail their donations receive a receipt?
Any donor who mailed their donation and provided an address will receive a receipt via mail once the donation has been processed. If you made your donation in installments, you will receive a receipt each time a monthly payment is processed.
Do all donors who contribute online receive a receipt?
Yes, anyone who donates online, regardless of the amount, will receive a receipt via email.
How do I add a dedication when I make a donation?
When you make a donation online, you can designate what you want to appear as your recognition name on the participant's Honor Roll. This may be your name, or it could be something such as "From the whole Wolf family" or "in memory of Aunt Cathy."
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?
Yes. For Canadian donations made online with a credit card, the amount entered in the online donation form will be in U.S. dollars.
Not all of my donors are showing up in the Honor Roll. Why?
As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.
Where can I find a list of the people who have donated to me?
Log in with your email and password to visit your headquarters page. Select the 'Donations Given' tab. You will then find a list of all of your donors as well as a list of all donors to your team.
How can I send a thank you email to my donors?
To easily send thank-you emails to donors, follow these steps:
- Log in to your fundraiser dashboard
- Click on the Messages Icon in the top left of the page and then click on 'Compose a Message' in the dropdown menu
- Fill out the form following the onscreen prompts
- Type the message in the provided fields, and click "Send Email"
Why am I receiving emails telling me that I've received a donation?
You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your headquarters and edit your account preferences by selecting the 'Communication Settings' option in the Welcome dropdown menu located in the top right of the page.