Together We Are Bigger Than Addiction: Cycle & Yoga to Raise Awareness

Is there a registration fee?

Yes. Each hour you participate in is $50. So if you do one hour of spin, you make a $50 donation. If you do 2 hours of spin and one hour of yoga, you make a $150 donation. 

Can I make an additional donation?

Yes! We thank you for any additional donation you can make toward our goal of raising $5,000 to support Shatterproof's lifesaving work!

Donate FAQs

What is Shatterproof's Tax ID number?

A Tax ID number identifies Shatterproof as a 501(c)(3) non-profit Organization. The Shatterproof Tax ID number is #45-4619712

Where should I mail donation checks?

All donations should be mailed to:
Shatterproof
101 Merritt 7 Corporate Park, 1st Floor
Norwalk, CT 06851.

PLEASE reference JoyRide in the memo of your check, so that we can credit it toward this event's fundraising total!

Who should I make my check out to?

Please make all checks payable to: Shatterproof.
Please make sure that in the memo it says Shatterproof: Create Your Own Fundraiser and who the donations should be credited to.

How do I find a participant's personal fundraising webpage?

Please click the search icon in the top right corner and  begin typing the first or last name. Your options will display as you type.

How quickly can I expect an online donation to post to a participant's fundraising account?

Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.

What happens if I check the checkbox to "cover processing fees"?

If you check this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, your intended - initial donation amount will be displayed.

Are donations tax-deductible?

All monetary donations are tax-deductible to the extent allowed by law.

For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?

Yes. For Canadian donations made online with a credit card, the amount entered in the online donation form will be in U.S. dollars.

Do all donors who mail their donations receive a receipt?

Any donor who mailed their donation and provided an address will receive a receipt via mail once the donation has been processed. If you made your donation in installments, you will receive a receipt each time a monthly payment is processed.

Do all donors who contribute online receive a receipt?

Yes, anyone who donates online, regardless of the amount, will receive a receipt via email.

How do I add a dedication when I make a donation?

When you make a donation online, you can designate what you want to appear as your recognition name on the participant's Honor Roll. This may be your name, or it could be something such as "From the whole Wolf family" or "in memory of Aunt Cathy."

Fundraising FAQs

What can I do if a check is written out to me personally?

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to Shatterproof.

Can I mail in a cash donation?

It is not a good idea to send a cash donation in the mail. You may convert the cash into a cashier's check or you can deposit the cash into your checking account and mail a personal check from your account. Please mail all donations to:

Shatterproof
101 Merritt 7 Corporate Park, 1st Floor
Norwalk, CT 06851.

How quickly can I expect an online donation to post to my page?

Online donations are visible almost immediately. If you do not see a donation posted within 5 minutes, please contact us.

Can I enter a check online?

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by Shatterproof.

A donor is requesting a Tax ID number; what is that and how can I get it?

A Tax ID number identifies Shatterproof as a 501(c)(3) non-profit organization. Many donors will request this number to validate their donation as tax-deductible. The Shatterproof Tax ID number is #45-4619712.

Not all of my donors are showing up in the Honor Roll. Why?

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.

Where can I find a list of the people who have donated to me?

Log in with your email and password to visit your headquarters page. Select the 'Donations Given' tab. You will then find a list of all of your donors as well as a list of all donors to your team .

How can I send a thank you email to my donors?

To easily send thank-you emails to donors, follow these steps:

1. Log in to your fundraiser dashboard
2. Click on the Messages Icon in the top left of the page and then click on 'Compose a Message' in the dropdown menu
3. Filll out the form following the onscreen prompts
4. Type the message in the provided fields, and click "Send Email"

Why am I receiving emails telling me that I've received a donation?

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your headquarters and edit your account preferences by selecting the 'Communication Settings' option in the Welcome dropdown menu located in the top right of the page.

Can a donor add a dedication message that appears in my fundraising honor roll?

When a donor makes a donation online, s/he can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".